Performing organizations enjoy what they’re doing.
Organizations have a gravity, the weight is constantly being pushed into being problem-focused, and one has to fight it all the time. Not very many organizations are good at what I call “exploitation of success.” Look at what is today the world’s largest consumer-electronics entertainment company: Sony. Basically, all Sony has ever done is run with the tape recorder and build on its success. But if you build that into the organization and demand it from everybody, then you create a receptivity for being opportunity-focused rather that problem-focused. And above all, you create enjoyment. I know this is not the academically respectable thing to say, but performing organizations enjoy that they’re doing. I’m always asked how I know what kind of an organization to accept as a client. When you walk through the door, you know in two minutes whether they enjoy it. And if they don’t enjoy it, then I’d rather not work for them. But if they like it and they feel that tomorrow is going to be better that creates a totally different climate.
ACTION POINT: Do what you enjoy.
“Meeting of the Minds,” Across the Board: The Conference Board Magazine
- exploitation of success：成功の搾取
- respectable thing：立派なこと